Delivering Engaging and Outstanding Customer Service

by Louisiana Small Business Development Center (LSBDC) Greater New Orleans Region

Date and Time

Thursday June 13th 2019
Starting @ 5:00 pm


Terrebonne Folklife Cultural Center

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Everyone says that they have good customer service, but do they really deliver? Customers will buy from your business again and again(and pay a little more) if they have a good experience with your business. But they will not come again (and tell others) if the experience is less than satisfactory. In today's market, customers crave a positive experience with you and your business. Learn how to engage your customers and how to engage your employees in delivering outstanding customer service to keep 'em coming back again and again. Business owners are encouraged to attend with key employees to maximize the benefits of this workshop. Speaker(s): Ron Markham, Business Consultant Co-Sponsor(s): Terrebonne Parish Consolidated Government, TEDA, Nicholls College of Business

About Louisiana Small Business Development Center (LSBDC) Greater New Orleans Region

Provides a team of consultants who consulting services for business plans, sales & marketing, human resources, technology commercialization, financial analysis, financing, management, international trade, risk management, and growth management.